How To Log In and Change Your Recurring Monthly Order

Ready to change your next order?

Whether you’d like to change your next Autoship order or Pause it, be sure to change it at least 3 business days before it is scheduled to be shipped out.  See below for how to change your order if you are an Affiliate.

STEP ONE:

Go to www.usa.my-ganolife.com or call Gano Life Support at (909) 480-4079

Enter your Affiliate ID
Enter your Password

(if you don’t remember your ID number or password, call Gano Life Support at (909) 480-4079)

STEP TWO:

Click on Autoship or Autoship Profile.

STEP THREE:

Scroll down to

To change or remove products being shipped, scroll down to Order Items and click on Adjust QTY.  Or to add an item, click on the GREEN button on the bottom of the screen that says ADD AUTOSHIP ITEMS.

If you want to adjust the quantity of an item, or REMOVE an item, click on Adjust QTY.  The screen for that item will pop up in a separate window.  (If it does not appear to be working, check your popup blocker settings.  You may need to allow popups from this website)

Click REMOVE FROM PROFILE to remove the item completely.  Or type a new number in the New Quantity box and click CHANGE QUANTITY if you just want to change the quantity of an item you are receiving.

To PAUSE or STOP your Autoshipment, click on Adjust QTY for all items listed under Order Items, and click on Remove Item From Profile.

To reactivate your Autoshipment, you can try to reactivate it online, but if it does not work, you may need to call into Gano Life Support at 909-480-4079 to reactivate it.

If you have questions about these steps or this process, you can call Gano Life Support at (909) 480-4079, or call/email us at (858) 255-0414 or rickandshana@ganocafe.org.

Shana & Rick